Vendexis: Story of a new Technological Revolution

It is the same struggle shared in vending. Machines are prone to breakdown. Margins are low. Technologies take ages to sign up (and set up, and get support), and any tools promising to reduce cost or increase profit are priced at a premium to grind most of the gains away. At times, it feels like building a vending operation is an exercise in maintaining scale to pay for the tools.

A Different Approach to Technology
Vendexis aims to empower the vending industry to achieve operational excellence with a different philosophy. Instead of a closed ecosystem, Vendexis provides an open platform to help operators. Operational intelligence tools are provided at a fraction of the cost of traditional business offerings. Vendexis aims to maximize the benefits of introducing new technologies for operators and encourage collaboration between solution providers. Its first two products, a full colour touchscreen and customizable card reader, as well as a BI dashboard to provide enriched operator and client analytics experience, has been in production and well-received.

What makes Vendexis special is in its approach to product development. By employing state of the art technologies in serverless architecture, Vendexis is able to achieve agile development with minimal maintenance. This enables its services to be highly stable and scalable, while keeping costs magnitudes lower. This savings is passed onwards to its clients.

Interactive and Customizable Cashless Platform
One of the first products launched by Vendexis was the VolletPay card reader system, built upon the Castles card reader hardware. Vendexis began development from scratch in March 2020. By August of the same year, it entered testing and was released in production by October 2020, months earlier than any other provider.

Built on futureproof hardware, VolletPay features 4G LTE connectivity ensures it will be operational for many years to come. In addition, VolletPay enables operators to fully customize and brand the user experience. Realtime transaction reporting is also provided via a portal, and the platform can route DEX to any vending management system for seamless integration.

Its pricing is also the most cost effective in the market, as Vendexis passed on its savings to its clients, focusing on optional add-ons that can drive more engagement and value. VolletPay has since gone through multiple rapid iterations from customer feedback.

Cost effective Business Intelligence Suite
The same principles apply in Vendexis’ business intelligence solution. Traditional BI analytics tools cost tens of thousands dollars and weeks to set up, with monthly fees in the thousands per seat, making it impractical for smaller operators to utilize. Vendexis’ BI suite integrates with Vendsys to provide effortless setup. All data pipelining and setup is done within minutes, and predefined dashboards make getting information a breeze.

Building New Features and Products
Vendexis is committed to delivering new, exciting products in the industry and in improving its existing feature set. For its VolletPay platform, Vendexis is working on bringing features such as flexible closed loop payments support, and remote machine management and configuration. With BI, Vendexis is continually expanding its integration capabilities with different vending management software, and aims to provide AI based decision support for merchandising and routing, along with intuitive and graphical UIs for decision making.

If you would like to learn more about Vendexis and its offerings, please visit vendex.is or email info@vendex.is.