The Nayax Solution – More than Cashless for your Vending Needs

Nayax is the leading provider of cashless payment solutions for operators of vending machines, micro markets, OCS, and other unattended retail outlets. With an end-to-end solution, Nayax provides more than a simple reader for cashless payments. This complete solution for unattended retail includes cashless, telemetry, management suite, and a consumer loyalty and marketing platform. 

The VPOS Touch enables contact, contactless and swipe transactions, while the Onyx device provides for contactless transactions only. With a wide variety of payment methods available, VPOS Touch and Onyx enables payments via credit and debit cards, contactless cards, NFC and mobile payments, prepaid cards and QR codes. As Nayax works with the most popular payment service providers and payment gateways (including Interac, Visa, MasterCard, Apple Pay, G Pay, Samsung Pay, PayPal, Alipay, WeChat Pay, etc.), customers have the greatest payment choice available to them. 

The more payment choices available to a customer, the better sales will be – and both VPOS Touch and Onyx have helped operators grow their revenue by as much as 30%. Understanding that unattended business owners lack the opportunity to interact with consumers to build relationships, which drives repeat business, Nayax is using technology to fill that gap. With its consumer engagement platform, Nayax is helping operators integrate promotions and marketing into their unattended retail businesses with digital loyalty. 

Nayax's consumer payment app, Monyx Wallet, operators can launch marketing campaigns such as digital punch cards (buy X, get Y free) or the chance to win cashback via gamification (funded by Nayax).These ready-to-go campaigns are simple for operators to set up, and easy for consumers to participate as no sign up is required, apart from downloading the app. Consumers can also use the app to rate and save their favorite machines, see their purchase history, and receive instant refunds.

These marketing campaigns are easy for operators to monitor with Nayax's management suite, which features a customizable dashboard. In addition, with a glance operators and managers can see what's going on with a fleet of the machines and monitor cash accountability. The software also helps operators streamline inventory management, and assists with pre-kitting, picklists, and route management. The software also offers insights and BI capabilities, which can facilitate operators in learning more about their consumers’ behaviors, product popularity and other factors that influence their businesses that they might never have gained otherwise.

Nayax’s machine to machine telemetry gives operators access to remote monitoring, allowing machine activities, sales and inventory data to be seen from any location. The extensive alert system enables operators to attend to issues as they happen, whether it is low stock levels, temperature changes, open doors, power downs, etc. With a host of customizable warnings, operators can deal with these issues quicker to ensure as limited downtime as possible. Additionally, operators can choose their own time frames for these alerts as well as how they are reached (via text or email), offering more flexibility. 

Nayax facilitates easier management and futureproofs unattended retail, making for a more transparent business allowing for more streamlined operations. Adding VPOS Touch or Onyx to your operations, leads to more than operational efficiency. With more payment choices and consumer engagement, Nayax’s solutions give consumers a seamless payment experience. Providing convenience and satisfaction to consumers coupled with lower operational expenses, translates into revenue growth, and this is what every operator is looking for.