Issue 24 - December, 2024 - Safa Saidani, Complete Purchasing Services Inc.

Boosting Employee Engagement

Employee engagement refers to an employee’s emotional commitment towards their organization and its goals. It is considered a critical factor in the success of any business. Countless studies have shown that engaged employees are more productive, provide better customer service, and are less likely to leave. Fostering a culture of engagement can lead to increased efficiency, higher sales, improved customer service, and cost savings through employee retention (continual hiring and training is both time consuming and expensive). Therefore, it would be fair to say that investing in employee engagement is not just a human resources initiative but a strategic business decision.

How Can I Tell If My Employees Are Engaged?

Is your team as invested in making the business a success, and how can you tell? Here are a few simple questions to consider: Does your team share ideas that could increase revenue? Do they care about the outcome for your customers?

What is the dynamic between your team members; is it friendly or cold? The good news is that improving employee engagement does not have to be expensive and can be as simple as investing a little time and care into your people.

5 (Easy) Strategies to Boost Employee Engagement

  1. Connection & Communication: Do you take a genuine personal interest in your employees? Do you share updates on the company and upcoming changes? Do you invite your employees to provide feedback? If the answer is no to all questions you may want to reconsider how and what you are sharing with your employees.
  2. Recognition & Rewards: Acknowledging the hard work and achievements of employees can boost morale and motivation. Implementing a rewards program that recognizes outstanding performance, customer service excellence, and innovative ideas can help to foster a culture of appreciation.
  3. Work-Life Balance: Ensuring that employees have a healthy work-life balance is essential for maintaining engagement. Flexible scheduling, adequate time off, and support for personal well-being can help employees manage their responsibilities effectively.
  4. Development: While not all companies have opportunities for a promotion, you can still share ideas to foster professional growth and engagement, and it does not have to be expensive. For example, you could invite the team to a meal or team building event, invite a supplier to come in and share some of the latest product innovations, or share a YouTube video if there is a relevant idea/message.
  5. Employee Benefits & Perks: Offering competitive and flexible benefits demonstrates an employer’s commitment to their employees’ well-being, and can be the difference between employee retention and attrition.

Employee engagement is a multifaceted concept that demands a strategic approach. By prioritizing effective communication, recognition, development, work-life balance, and employee perks, you can cultivate an environment where your employees feel valued and motivated…and that is something worth delivering.

Get COMPLETE Assistance with Your Employee Engagement Plan

Complete Purchasing Services has several free tools to help you with employee engagement and retention including an employee discount program, and we have several videos available on our member’s portal (eCPS.ca) that you can watch to gain insights into how to better lead and engage your team. And if you are looking to provide a little more for your employees, we have a program with People Corporation to help employers can save up to 10% on their group benefits plans, and a program with People First HR Services for HR assistance and consulting.

About the Author:

Safa Saidani is the Digital Marketing Manager for Complete Purchasing Services Inc, a leading supply chain solutions provider for non-commercial clients and hospitality organizations across Canada. Safa has a passion for leveraging technology to drive efficiency while enriching the customer experience, in addition to a great cup of coffee. Learn more about how Complete Purchasing Services can help your organization by visiting eCPS.ca.

 


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Issue 24 - December 2024
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